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All CollectionsOn-Demand Courier Integration
Benefits of Integrating an On-Demand Courier
Benefits of Integrating an On-Demand Courier

Why should I integrate GrabExpress or MrSpeedy (now known as Borzo)?

Written by Kim Pamela Co
Updated over a week ago

There are usually a lot of tasks in your average order fulfillment process – from coordinating with customers to coordinating with the delivery rider – and that’s where we come in! With Restaurant Alert + Deliver, we give you a way to instantly send new orders to a specific location, but we also provided you with an option to coordinate delivery fulfillment with just one tap!

1. Don’t have your own rider fleet? Well, now you do!

For merchants without their own rider fleet, delivery integration is an excellent solution to the problem.

2. Even if you have your own fleet, it’s always wise to have backups!

Don’t keep your customers waiting. Even if you have your own fleet, there may be times that all your riders are out in the field and it might take some time for them to come back. This won’t be a worry anymore with our one-tap booking solution.

3. It’s way easier to tap just one button. No need to switch apps!

When orders come in, it’s best for your staff to keep their device focused on one order fulfillment app – our In-Store Merchant App! That’s why we’ve included the booking system within each order’s listing. This means your staff doesn’t have to switch to a booking app every time they need a rider.

ℹ️ Ready to set up integration? Choose between our two on-demand courier options:

ℹ️ If you need further assistance, feel free to email us at and we’ll help you out!

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