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Using the In-Store Merchant App
Using the In-Store Merchant App
Tutorials on the Order Process and On-Demand Courier Booking
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12 articles in this collection
Written by
Kim Pamela Co
Ordering Process
Accepting Orders
What will the order process look like with the In-Store Merchant App?
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Written by
Kim Pamela Co
Updated over a week ago
Cancelling Orders
What happens when you need to cancel a new order?
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Written by
Kim Pamela Co
Updated over a week ago
Accommodating COD Orders via GrabExpress
How does GrabExpress handle Cash On Delivery?
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Written by
Kim Pamela Co
Updated over a week ago
Accommodating COD Orders via MrSpeedy (now known as Borzo)
How does MrSpeedy (now known as Borzo) handle Cash On Delivery?
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Written by
Kim Pamela Co
Updated over a week ago
Refunding Orders
What happens when you need to refund an order?
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Written by
Kim Pamela Co
Updated over a week ago
Customer Notifications
About updates sent to customers via SMS, Email, or Facebook Chat
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Written by
Kim Pamela Co
Updated over a week ago
Editing Customer Notification Messages
Personalize your customer’s experience!
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Written by
Kim Pamela Co
Updated over a week ago
Booking On-Demand Couriers
Booking an On-Demand Courier
Booking a rider from GrabExpress or MrSpeedy (now known as Borzo) with the In-Store Merchant App
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Written by
Kim Pamela Co
Updated over a week ago
Cancelling a Booked Courier
Cancelling a booking of a rider from GrabExpress or MrSpeedy (now known as Borzo) with the In-Store Merchant App
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Written by
Kim Pamela Co
Updated over a week ago
Cancelling the Search for a Courier
Cancelling the search for a rider from GrabExpress or MrSpeedy (now known as Borzo) with the In-Store Merchant App
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Written by
Kim Pamela Co
Updated over a week ago
Rebooking an On-Demand Courier
Rebooking of a rider from GrabExpress or MrSpeedy (now known as Borzo) with the In-Store Merchant App
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Written by
Kim Pamela Co
Updated over a week ago
Contacting & Tracking a Booked Courier
You can call a rider from GrabExpress or MrSpeedy (now known as Borzo) straight from the In-Store Merchant App
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Written by
Kim Pamela Co
Updated over a week ago